Privacy Policy
1. Who We Are
Born and Raised Ayrshire
18A Barrhill Road
Cumnock, KA18 1PG
Email: iain@bornandraisedayrshire.com
Born and Raised is the data controller responsible for your personal information.
2. What Personal Data
We Collect
-Information you provide directly
We may collect the following information when you place an order or contact us:
- Name
- Email address
- Postal address (for deliveries)
- Phone number (optional)
- Payment details (processed securely by PayPal or Stripe — we do not store card details)
- Messages or enquiries sent via email or contact formsInformation collected automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and tracking data for website functionality and analytics
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about your order or enquiry
- Provide customer supportImprove our website and customer experience
- Prevent fraud or misuse
- Send marketing emails (only if you opt in)We do not sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
Contract:
To fulfil your order and provide services
Legal obligation:
To comply with UK laws (e.g., accounting and tax)
Legitimate interests:
To improve our website and prevent fraud
Consent:
For marketing communications and cookies (where required)
5. How We Share Your Data
We only share your personal data with trusted third parties where necessary, including:
- Payment providers (e.g., PayPal, Stripe)
- Delivery companies (for shipping your orders)Website hosting and analytics providers (e.g., Wix, Google Analytics)
- These providers are required to protect your data and use it only for the agreed purpose.
6. How Long We Keep Your Data
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.
7. Your Rights Under UK GDPR
You have the right to:Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processingRequest data portability
Withdraw consent at any time (for marketing communications)
To exercise any of these rights, please contact iain@bornandraisedayrshire.com.
8. Cookies
We use cookies and similar technologies to:
Make our website work properly
Analyse website traffic and performance
Remember your preferences
You can manage or disable cookies through your browser settings.
For more details, please see our Cookie Policy (if available).
9. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
10. International Data Transfers
Some of our service providers may store data outside the UK or EEA.
Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.The latest version will always be available on this page.